Help + Contact

If you have any questions about our products, your order or shipping and returns, we will be happy to help you.

You have questions about your order?

If you have any questions about our products or your order, please feel free to contact us via the contact form or by email You can also find information about shipping and returns, our materials and much more in our FAQ section at the bottom of the page. Mon-Fri you can reach us by phone from 10am to 2pm: +49176 17879236.

Frequently asked questions

Here you will find answers to frequently asked questions on the topics: Payment + Shipping, Orders, Returns + Exchanges, Product Information.

Payment + Shipping

Information about our payment options and shipping costs can be found here.


Do you have any questions about your order? We hope you'll find the right answer here.

Return + Exchange

You can read our return information and further information on exchanges here.

Product information

You can find detailed information about our products here or on the product page of the item. If your questions are not answered, please contact us.


You can find more information about sustainability and our company here.

Cooperations + News

We list further information on contact options and cooperations here. We look forward to your enquiry.